Services
Our Approach is to truly understand what is important to you. We understand that your needs are unique. Our team is prepared to assist from the initial assessment through to post purchase service.
Showroom Hours
Mon - Fri: 9am - 5pm
Sat: 9am - 1pm
Peace of Mind
At Tri City our staff is highly trained to have open, candid conversations to truly understand what is important to you. Above all, our employees recognize the roles our products play in people’s lives, and understand the importance of servicing equipment in a timely manner. Based on this mentality, we have earned a reputation for offering industry-leading service.
Made to Measure Solutions
We take the time to listen. It is important that we understand your lifestyle and assess your unique needs. After you have painted the picture for us we can present a variety of options to try at our showroom or offsite trials are available at care facilities and hospitals.
Every day we deal with people who feel nervous or unsure what their options are and ultimately we want you to choose what you feel is the best fit.
Client Choice
At Tri City our goal is to present you with multiple options so that you can make an educated purchasing decision.
Insurance Assistance
We provide assistance with insurance or government coverage. We take the time to explain your insurance coverage details, minimize your personal expense, and organize a complete submission, while providing updates throughout the process. Direct billing is also available.
Post Purchase
Your satisfaction is our top priority. We strive to ensure our products exceed your expectations. We value your business and our team is standing by to assist you.
The Right Fit
We’re here to walk you through the process.
Service Experience
We are committed to providing products that are reliable. We stand behind every product we sell by supporting them with our unparalleled service. We focus on quick and convenient service to keep you moving.
Factory Trained Technicians
Our on-site service facilities are staffed with highly trained and experienced technicians whose expertise range from mechanical to electronics. All of our technicians attend annual certification courses to ensure that they remain up to date on equipment maintenance.
Mobile Services
When you require a repair, please contact us to book an appointment. We provide service equipment in our shops, but we also travel to homes, schools, workplaces, or anywhere service may be needed.
Repairs/Maintenance
We provide competitive warranties on parts and labor to protect your investment. We register all equipment with the manufacturer permitting you no hassle warranty service. Please contact our service team to book a repair appointment.